Job Purpose

• The purpose of the Credit Controller is to issue and monitor credit issued to customers by reconciliation of statements, following-up on payments, arranging payment terms and handover bad debts to debt collection agency.

Job Objectives

Credit Application Management

• Responsible for setting credit limits for customers by reconciling their applications, evaluating their credit worthiness and recommending a credit limit for approval
• Responsible for capturing the approved credit limits to the customers profile
  

• Responsible for monitoring the credit status of customers by reviewing statements and resolving customer queries
• Responsible for contacting customers that are behind on payments, agreeing on payment terms and following the debt management process if required

Qualifications and Experience

• NQF 5 Certificate in finance/Accounting 
• NQF 6 Diploma in finance/Accounting
• 1-2 years’ experience as a Credit Clerk

Skills, Abilities and Job-related Knowledge
Skills

• Microsoft D365 (finance module)
• Communication skills
• English Comprehension
• Telephone and Email etiquette
• Data verification
• Numeracy
• Negotiation skills
• Conflict resolution skills

 Knowledge

• Accounting Principles
• Capturing & collection process

Competencies

• Service Orientation
• Stability
• Reliability
• Systematic Approach