Role Overview

We are seeking a highly skilled and experienced Display & Sublimation (Technical) Floor Manager to take full technical and executional ownership of our Display and Sublimation production floor.

This is a hands-on, technically demanding role responsible for driving production execution, resolving complex technical challenges, and ensuring consistent output, quality, and efficiency. The successful candidate must possess deep practical knowledge of how products are built, costed, and produced — from file stage through to final finished product.

This role plays a critical part in stabilising production performance, refining processes, and supporting ongoing product and business growth.

Minimum Requirements

• Minimum 5+ years’ experience in both Display and Sublimation production environments
• Strong experience in BOM creation and product costing
• Proven experience in workforce planning and shift structuring
• Background working in a high-volume, deadline-driven production environment

Core Technical Requirement (Critical)

The successful candidate must have hands-on, practical technical expertise across Display and Sublimation machinery and materials.

This includes a thorough understanding of:

• Machine operations, limitations, and correct settings
• Material behaviour during printing, pressing, cutting, stitching, and finishing
• The impact of machine settings and material selection on quality, output, cost, and efficiency
• Diagnosing, troubleshooting, and resolving technical issues directly on the production floor

Machine-Specific Experience (Non-Negotiable)

Proven experience in diagnosing and resolving issues on:

• Zünd cutting systems (calibration, accuracy, cutting defects)
• HP Stitch / Large Format printers (print quality, colour consistency, head issues)
• Colour management systems (e.g. Colourrate or equivalent) – profiling, calibration, colour matching
• Monti Antonio presses or equivalent (temperature, pressure, and dwell-time control)

Candidates must demonstrate the ability to identify root causes, not just symptoms.

Advanced Technical Knowledge

Display Production

• In-depth understanding of display unit components (frames, fabrics, hardware, fittings)
• Knowledge of materials including PVC, vinyl, banner materials, and fabrics
• Understanding of material behaviour during:
  • Printing
  • Heat application
  • Finishing and assembly

Sublimation Production

• Strong understanding of pattern design and panel breakdowns
• Knowledge of fabric behaviour under heat and pressure
• Stitching flow, garment construction, and allowances
• Panel alignment and production accuracy requirements

Critical Technical Competencies

Ability to actively troubleshoot and resolve:

• Colour and ink-related issues
• Machine performance issues across print, press, and cutting
• Layout, template, and print file problems
• Stitching and garment construction defects
• Material-related inconsistencies and failures

With a clear understanding of how these factors impact:

• Output
• Quality
• Cost
• Production schedules

R&D and Product Development

• Lead R&D initiatives for new products
• Develop and refine production methods
• Create comprehensive technical packs, including:
  • Panel breakdowns
  • Material specifications
  • Stitching instructions
  • End-to-end production processes
• Take products from concept → sample → production-ready

Operational & Execution Responsibilities

• Take full ownership of production execution
• Ensure all jobs are production-ready before commencement
• Drive and monitor daily output targets
• Enforce schedule adherence
• Manage workflow from print → press → cut → sew
• Identify and resolve bottlenecks, idle time, and performance issues
• Implement immediate corrective actions where required
• Ensure accurate reporting and effective escalation

Planning, Costing & Commercial Understanding

• Strong understanding of BOM structures and costing principles
• Ability to validate and challenge costing assumptions
• Control material usage, waste, and efficiencies
• Knowledge of industry suppliers, materials, and lead times

Ideal Candidate Profile

We are looking for someone who:

• Possesses deep, hands-on technical knowledge across Display and Sublimation
• Can work directly on machines and solve problems in real time
• Understands how to build products from the ground up
• Balances technical execution with people and workflow management
• Has experience in product development and process improvement
• Operates with urgency, accountability, and strong attention to detail

This is a critical role for stabilising and improving performance within our Display and Sublimation operations. We are seeking a candidate who:

• Leads from the front
• Understands the technical detail
• Solves problems quickly
• Drives consistent, high-quality output